How we work
Nine clear stages, always know where things stand
Every stage ends with a concrete result for you to review and approve. We take responsibility for every commitment, from the first conversation until your system runs smoothly.
Phase A
Getting started
The first three steps lay the foundation for the whole project.
First conversation
An initial conversation for Holdrix to understand the challenges your business is facing.
Scope the project
Scope, budget, project leads and how we will communicate are all agreed in writing before work begins.
Discovery
We map your workflow as it actually runs today.
Phase B
Delivery
You can follow progress every week.
Consulting
Recommendations on what to build, what to drop and what to keep.
Building
Design, development and testing, with weekly progress updates rather than a reveal on launch day.
Implementing
Putting the system into real use: data migration, access, integrations and the edge cases that only appear in practice.
Phase C
Handover & support
We stay involved until you can run the system yourself.
Handover
Documentation, a recorded walkthrough, and every account in your name.
Hypercare
For the first four weeks after go-live, we respond quickly, fix issues promptly and check in with you weekly. Included in the project price.
Support
After hypercare, our support team continues to look after you with flexible monthly or hourly plans.
Our commitment
Transparent contracts that protect your interests
Every stage delivers a concrete, documented result that belongs to you.
Start with an initial conversation
Book a session with a Holdrix specialist to talk through the challenges your business is facing. A free 30-minute online consultation.