Holdrix Pty Ltd · Melbourne
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AI & Workflow Automation

Automate your workflows, run smarter with AI

We connect the software you already use so data moves between systems on its own, and apply AI to the steps that need reading, analysing, sorting or drafting. A person signs off wherever it matters.

  • Integrates with your existing software
  • Human review when needed
  • Built around each client’s own process
  • Your data kept secure

Common challenges

You want to cut costs but don’t know where to start, while repetitive work keeps piling up

Errors from repeated data entry

Data is copied by hand from email into spreadsheets, then into accounting software. Every re-entry is another chance for error.

Low productivity

Staff spend hours on repetitive tasks, which is also where most errors occur.

Processes that depend on one person

When that person is on leave, work stalls, and new staff need weeks to get up to speed.

Two kinds of automation

Automation that fits each process

We combine two kinds of automation, depending on each step of your process.

Traditional workflow automation

Rule-based automation

Data flows automatically between your software, following pre-built rules. The best fit for repetitive, highly standardised work.

  • Keeps data in sync across your CRM, accounting software and Google Sheets/Excel
  • Creates tasks, assigns work and sends emails automatically from form submissions
  • Sends reminders, tracks outstanding payments and compiles regular reports
AI automation

AI-powered automation

AI takes on complex tasks that need reading and analysing content (extracting data, sorting documents, drafting). Every important output is checked by a member of your team before it goes out.

  • Extracts details automatically from invoices, documents and emails
  • Analyses each request and routes it to the right person automatically
  • Drafts quotes, contracts and suggested customer replies quickly

We advise on the right approach for each step, and only recommend AI where it adds real value.

How it runs

One invoice, from inbox to the books

AI handles the reading and data entry, and your team only reviews the exceptions.

  1. 01

    An invoice arrives by email

    A PDF, a photo, or right in the email body.

  2. 02

    AI reads it

    Supplier, date, amount, ABN and GST.

  3. 03

    Checked against the order

    Checks the amount and supplier, and flags duplicates.

  4. 04

    A person checks, if the AI isn’t sure

    Only exceptions are sent to a person for review.

  5. 05

    Entered in the books

    Into Xero, MYOB or whatever you already use.

This is an illustrative workflow. We design every solution around the way your business works.

Examples by team

Automation for every team

Each solution is set up around your data and the way you work; start with one process and expand over time.

Customer-facing

Customer service

Answers frequently asked questions automatically, so your staff can focus on enquiries that need a person.

  • Replies on your website, Facebook Messenger and Zalo
  • Books appointments and sends reminders
  • Hands complex questions over to your staff

Suits: Salons, clinics, restaurants

Internal

Accounts

Reads invoices and receipts and records them in your books, with a person reviewing only the exceptions.

  • Reads PDF invoices, photos and emails
  • Enters them in Xero, MYOB or MISA
  • Matches bank transactions to invoices

Suits: Businesses with a high monthly invoice volume

Customer-facing

Sales

Turns customer requests into quotes faster, so no lead is missed.

  • Drafts quotes from a customer’s email
  • Logs new leads in your CRM
  • Reminds you to follow up leads that have gone quiet

Suits: Distributors and B2B sellers

Internal

Stock and delivery

Keeps inventory accurate against orders and alerts you before stock runs low.

  • Updates stock from each order
  • Flags items running low
  • Creates delivery dockets automatically

Suits: Building suppliers, logistics, retail

Internal

HR and admin

Brings administrative paperwork into one place, so managers only need to review and approve.

  • Pulls timesheets and rosters together
  • Collects job applications in one place for you to review
  • Answers staff questions about policy

Suits: Businesses with 10+ staff working shifts

Internal

Reports and operations

Weekly figures are compiled automatically and delivered to your inbox.

  • Weekly reports sent by email
  • Finds internal procedures and documents fast
  • Chases deadlines and lists open work

Suits: Owners who track performance weekly

Beyond these examples, we design each automation around the way your business already works.

What sets us apart

AI designed to operate safely

AI and people, working together

When a case is complex or the data is incomplete, the AI hands it to a specialist on your team, so answers stay accurate rather than guessed.

Every step is recorded

Incoming emails, the data the AI extracted and who approved it are all logged for review.

Integrates with your existing software

We build on platforms such as n8n or Make and connect to most software with an API that you already use, avoiding unnecessary replacement costs.

You fully own the system

Every AI and automation service is set up in your business’s name.

Full control over your data flow

We map out exactly how your data will flow before anything is deployed. Sensitive or internal data can stay entirely on your own infrastructure.

Thorough, practical advice

We give clear advice on the solution and cost from the start, so you invest where it counts.

How it works

Four steps, starting with the problem

Before automating anything, we identify where the same information is being entered again and again.

  1. 01

    Find the repeated work

    We work with your team to identify repetitive tasks and how much time each one takes.

  2. 02

    Design the flow

    Where the data comes from, which steps run on rules, which need AI, and where a person signs off.

  3. 03

    Trial on real data

    The new process runs alongside your current one until your team is confident using it.

  4. 04

    Go live

    We stay close for the first four weeks and train the person responsible.

Start small

Start with one process, then scale up

After a 30-minute consultation, we recommend which process to automate first.

Book a consultation

FAQ

Frequently asked questions

Where should we start?

Start with the work that is re-entered most often. After a 30-minute consultation, we recommend which process to prioritise, with a clear approach and cost.

Does our data get sent to an AI provider?

Only if you agree to it, and we tell you exactly which data goes where before we build. Many steps need no AI at all — and where the data is sensitive, there are ways to run it without anything leaving your systems.

What if the automation gets it wrong?

Every step is recorded, and anything uncertain is passed to a person to decide. Good automation knows when to stop and ask.

Do we have to change the software we already use?

Usually not. Most common tools can be connected, which avoids the cost of replacing software that already works.

Do we have to use AI?

No. Many processes only need rule-based automation, which costs less and runs more predictably. We only recommend AI for steps that need to read and understand content, such as invoices or emails.

What tools do you build with?

We use automation platforms such as n8n or Make, connected to your existing software through its API. The accounts are in your business’s name, so you keep full control of the system.

Which tasks keep repeating in your business?

Book a session with a Holdrix specialist to talk through your current workflows and pinpoint what to automate first. A free 30-minute online consultation.